Purpose
CaptionCall provides captioned landline telephones and captioning smartphones apps at no cost to anyone with hearing loss that necessitates the use of captioned telephone service
Contact(s)
877-557-2227
email: support@captioncall.com
website: captioncall.com
Financial Criteria
None
Eligibility
People with hearing loss who need captions to effectively use the phone.
AT Services Provided/Covered
CaptionCall also provides hands-on training on the use of the phone and ongoing customer support at no cost.
AT Devices Provided/Covered
Captioned landline telephones and captioning smartphone apps.
Application Process
Complete the online service request form.
Pieces of the Puzzle
- CaptionCall phones are optimized for individuals with hearing loss. The unit uses voice-to-text technology, assisted by captioning agents and automated speech recognition, to transcribe your conversation so that other speakers’ words appear on your CaptionCall screen.
- Physicians can refer a patient with hearing loss by completing an online referral form.