CaptionCall

Purpose

CaptionCall provides captioned landline telephones and captioning smartphones apps at no cost to anyone with hearing loss that necessitates the use of captioned telephone service

Contact(s)

877-557-2227
email: support@captioncall.com
website: captioncall.com

Financial Criteria

None

Eligibility

People with hearing loss who need captions to effectively use the phone.  

AT Services Provided/Covered

CaptionCall also provides hands-on training on the use of the phone and ongoing customer support at no cost.

AT Devices Provided/Covered

Captioned landline telephones and captioning smartphone apps.

Application Process

Complete the online service request form.

Pieces of the Puzzle

  • CaptionCall phones are optimized for individuals with hearing loss. The unit uses voice-to-text technology, assisted by captioning agents and automated speech recognition, to transcribe your conversation so that other speakers’ words appear on your CaptionCall screen. 
  • Physicians can refer a patient with hearing loss by completing an online referral form.
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