Mediation is an agreement-reaching process in which SERC will provide a highly-trained mediator to assist all consenting parties in resolving their dispute in a collaborative and informed manner. The mediator has no authority to decide the issue, and mediation is not a substitute for independent legal advice. Agreements made during mediation remain in the hands of all parties in attendance.

Forms to Request Mediation Services

Parent Consent for Mediation Form (PDF)

Parent Agreement to Mediate and Request for Mediation Form

School Agreement to Mediate and Request for Mediation

Additional Resources

Centro de Resolución de Educación Especial de Oklahoma
Oklahoma Special Education Resolution Center Mediation Guide (PDF) Guía de Mediación del Centro de Resolución de Educación Especial de Oklahoma (PDF)

SERC Mediation Manual - Word  |   PDF

Mediation Guide for Ages 3 - 21

Mediation Guide for SoonerStart

Mediation FAQs

Questions? Contact us 918.270.1849 or 800.257.1705 (toll-free).

Mediator Membership


Rob Keiter

Dr. Keiter is a mediator and founder of Keiter Mediation - an Oklahoma City-based mediation firm providing professional mediation services, conflict coaching, and mediation training. He earned his doctorate in ministry from Oral Roberts University and has a master of divinity degree from Southwestern Baptist Theological Seminary. Prior to launching his own firm, Dr. Keiter served as Associate Director of the Mediation Institute from 2011-2014. Before that, from 1983 to 2010, Rob Keiter served in various pastoral ministry roles where he had the opportunity of helping people move through conflict and find solutions that work.

Maureen Knudson

Ms. Knudson is an attorney in private practice in Tulsa, Oklahoma. She earned her juris doctorate from the University of Tulsa and a bachelor’s degree in political science from Kent State University. Ms. Knudson is a former adjunct professor with Tulsa Community College. She received TARC’s Professional Advocate of the Year for 2006 for her work with adults with developmental disabilities.     

Lucy Kroblin

Ms. Kroblin is an attorney in Tulsa, Oklahoma. She earned her juris doctorate from the University of Tulsa. Ms. Kroblin has a bachelor’s degree in sociology from Saint Mary’s Notre Dame. She has over 25 years of mediation experience and currently mediates domestic and agricultural cases. 

Hugh Rineer

Mr. Rineer is an attorney-mediator in Tulsa, Oklahoma. He earned his juris doctorate from the University of Tulsa. He has served as a Special District Judge for the 14th Judicial District, Tulsa, Oklahoma. Mr. Rineer is currently an Adjunct Settlement Judge for the Northern District of Oklahoma and a member of the Adjunct Faculty at the University of Tulsa, College of Law, teaching mediation.